A Summary of ‘How India Shops Online 2023’ by Flipkart, Bain & Company Inc.

🌸  By Sanjana Padmanabhan

Introduction


Overview

Of the top 10 global retailers in the world, 66% are online-first retailers. This number depicts the importance of having an online channel in the retail segment, and speaks volumes about consumer shopping preferences today.

The Covid-19 pandemic was a turning point for e-retail adoption globally. Companies were compelled to introduce a digital shopping space or close their retail shop doors entirely. Despite the pandemic’s intensity slowing down, the global trend of online shopping has persisted even after physical stores reopened.

Themes Defining E-Retail in India

1️⃣ Strong Fundamentals for Long-Term Growth

2️⃣ Diverse Consumer Segments Served

3️⃣ Innovative Business Models Emerging

4️⃣ Increased Focus on Profitability and Monetization

5️⃣ Generative AI as a Disruptive Force

1️⃣ Strong Fundamentals for Long-Term Growth


👇🏼 Trigger Points for E-Retail Growth

There are 4 main aspects that trigger e-retail growth:

☑️  Increased physical and digital access through cheaper data and logistics reach

☑️ Enhanced affordability and convenience through lower logistics costs